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FAQ

  • How long has Gel-X Nails been in the industry?
    Gel-X Nails has been a prominent player in the soft gel nails industry for over a decade. With a solid foundation built on years of experience and expertise, our factory has established a reputation for excellence and innovation in manufacturing high-quality soft gel nails. Our long-standing presence in the industry reflects our commitment to delivering top-tier products and services to our clients, making Gel-X Nails a trusted and reliable name in the world of soft gel nails.
  • Who are we?
    -We are Gel-X Nails, based in Guangdong, China, starting in 2012. There are a total of about 50+ people in our office, 200+ staff in our factory. -We are both a factory and trading company. Provide you with one-stop services.
  • Why do you ask about my website/business?
    We have valuable experience collaborating with diverse regions globally. Our observations indicate that unique styles are highly popular in different countries and cultures. By analyzing your business or your website, we can identify suitable styles for you and provide personalized recommendations based on your specific requirements.
  • What sets Gel-X Nails apart as a leading soft gel nails manufacturer?
    Gel-X Nails' dedication to quality, innovation, safety, customer satisfaction, and industry expertise sets us apart as a leading soft gel nails manufacturer, providing clients with top-tier products and services.
  • What types of soft gel nail products does Gel-X Nails offer?
    All soft gel nail-related products we can provide. What's more, we also provide nail stickers, nail wraps, nail glue, etc, and other nail-related accessories.
  • Do you do drop shipping?
    Currently our factory is not able to do any drop shipping.
  • What can you buy fromus?
    -All kinds of Salon Soft Gel Nail Tips(we are model factory and own over 200+ shapes models), -Multi designs of press on nails(we have over 10+ production lines)； -Gel Nail Polish.
  • What's lead time and shipping time?
    -For sample order, 1-3 days lead time; -For general large order,7-15days lead time. We send goods by FedEx,DHL,TNT etc. -Express normally, 3-5 workdays as delivery time. This way is very fast and safe for nail products.
  • Can you do customize nails and logo on my packaging?
    Yes, we can do customize design. One of our strength is turning a designer’s design at a mass production level.
  • How can i get some sample?
    Free samples are available but shipping cost will be paid for customers, more details please contact us freely. Our email is: official@gel-x-nails.com
  • How are my intellectual properties protected?
    Your intellectual property (IP) is safeguarded at all times. Our company has established thorough procedures to ensure the protection of our customers' IP, encompassing design, sales data, nail molding, packaging, and more. Access to your information is limited to a select group of individuals, specifically your sales associates, directors, and upper management. Other staff members do not have access to your design or information, ensuring the confidentiality and security of your company/brand. You can trust that your information is safe and secure with us.
  • How about the afte-sale service?
    Please contact our professional salesmen by email/whatsapp/Tel or skype, any question will be responsed accordingly within 24 hours. (except Saturdays, Sundays &Holidays).
  • What services can we provide?
    -Accepted Delivery Terms : FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES； -Accepted Payment Currency :USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF; -Accepted Payment Type : T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow; Language:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
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